Returning & exchange item

 

Quantity fault

If an item quantity is fault, please contact us as soon as possible on shop@crish.cz.

 

Item is broken or faulty

If an item is wrong or faulty, please contact us on shop@crish.cz as soon as possible and no later than the end of the warranty period.

We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.

 

Exchanging item

If an item size is fault, please contact us as soon as possible on shop@crish.cz and let us know about the new item you require in the form as follows:

- ARTICLE CODE - ARTICLE NAME - SIZE - QUANTITY

The address for sending your item is: Crish.cz, s.r.o., Kvitkovicka 1386, 763 61 Napajedla, Czech republic.

The originals invoice is necessary to enclose to your garment. Otherwise, such requests will not be accepted.

All items should be unworn and unused, and in its 100% original condition and should be sent back to our address not later than within next 14 days since delivery.
 
We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.

 

Returning item for any reason (contract withdrawal)

If you wish to return your item for any reason, please contact us as soon as possible on shop@crish.cz and let us know about the item you would like to return in the form as follows:

- ARTICLE CODE - ARTICLE NAME - SIZE - QUANTITY

All items should be unworn and unused, and in its 100% original condition.

The originals invoice is necessary to enclose to your garment. Otherwise, such requests will not be accepted.

The amount of the value of the item will be refunded back to the card (bank account) which was used to purchase the item(s).