General Terms & Conditions



1. Contract conclusion and other Terms & Conditions


Contract conclusion

CRISH.CZ online store is operated under licence of CRISH.CZ, s.r.o., whose registered office is at Kvítkovická 1386, 763 61 Napajedla, Czech republic, Company ID: 25599216, VAT:CZ25599216, registered at Court in Brno under File No.: C 37281.

By placing your order at CRISH.CZ online store the contractual relationship between the customer and CRISH.CZ, s.r.o. company as a supplier is made. This contract shall be governed by the Commercial Code of the Czech Republic and is binding on both parties.
CRISH.CZ, s.r.o. Company, reserves the right to modify prices and product detail at any moment and without any notice.
Any offer at CRISH.CZ online store is valid while stocks last. In case the item the customer had ordered has been sold out, the amount that had been paid by the customer will be promptly and fully refunded to the account / card of the customer.

Other Terms & Conditions

- CRISH.CZ, s.r.o. Company is not able to guarantee the color of individual products at CRISH.CZ online store, since this depends on the type or the color settings of your monitor.
All design, text and photographs are subject to copyright CRISH.CZ, s.r.o. Company.
Webdesign, style, or form pages is forbidden to change or re-publish on the Internet without the written permission of CRISH.CZ, s.r.o. Company.

These terms and conditions apply to all transactions made at CRISH.CZ online store and may be changed by the operator, the CRISH.CZ, s.r.o. Company, and without any notice.
These changes will then apply to any received order.

These terms and conditions do not affect your statutory rights.


2. Delivery and shipping terms and conditions

Order value -- >up to 54 £55 £ up to 132 £133 £ and more
CountryCarrierDelivery timeDelivery costDelivery costDelivery cost
United Kingdom GLS 3-6 working days 9 £ / 11 € 4 £ / 5 € Free!
Ireland GLS 3-6 working days 9 £ / 11 € 4 £ / 5 € Free!



Order value -- >up to 62 EUR63 EUR up to 152 EUR153 EUR and more
CountryCarrierDelivery timeDelivery costDelivery costDelivery cost
Austria GLS 3-6 working days 9.00 EUR 5.00 EUR Free!
Belgium GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Bulgaria GLS 3-6 working days 12.00 EUR 7.00 EUR Free!
Czech republic Ceska posta 3-6 working days 4.00 EUR 4.00 EUR Free!
Croatia GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Cyprus GLS 3-6 working days 25.00 EUR 20.00 EUR Free!
Denmark GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Estonia GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Finland GLS 3-6 working days 25.00 EUR 20.00 EUR Free!
France GLS 3-6 working days 11.00 EUR 5.00 EUR Free!
Germany GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Greece GLS 3-6 working days 25.00 EUR 20.00 EUR Free!
Hungary GLS 3-6 working days 9.00 EUR 5.00 EUR Free!
Italy GLS 3-6 working days 11.00 EUR 5.00 EUR Free!
Lithuania GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Luxemburg GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Malta GLS 3-6 working days 25.00 EUR 20.00 EUR Free!
Netherlands GLS 3-6 working days 10.00 EUR 5.00 EUR Free!
Poland GLS 3-6 working days 9.00 EUR 5.00 EUR Free!
Portugal GLS 3-6 working days 25.00 EUR 20.00 EUR Free!
Romania GLS 3-6 working days 9.00 EUR 5.00 EUR Free!
Slovenia GLS 3-6 working days 9.00 EUR 5.00 EUR Free!
Slovakia GLS 3-6 working days 4.00 EUR 4.00 EUR Free!
Spain GLS 3-6 working days 11.00 EUR 5.00 EUR Free!
Sweden GLS 3-6 working days 22.00 EUR 22.00 EUR 16.00 EUR
Switzerland GLS 3-6 working days 12.00 EUR 7.00 EUR Free!

 

 

3. Payment options - How you can pay for your order?

 

a) PayPal payment terminal (VISA, Mastercard, PayPal account):

- no Payment fees

- 100% safe, all information shared with PayPal

- After confirming your order at CRISH.CZ you will be redirected to the PayPal payment terminal to complete your shipping and payment details. After confirming your payment your will be redirected back to CRISH.CZ online store. The confirmation email of your order will be sent onto your email address.

 

PayPal

 

b) Hipay: 

- Hipay - credit card payment (VISA, MASTERCARD, MAESTRO)

- all transactions made under card payment gateway Hipay are 3D Secured

- maximum possible security, innovative solution and reliable payment gateway technology provided by Hipay payment terminal

 

Hipay

 

4. Return & exchanging item


Quantity fault

- If an item quantity is fault, please contact us as soon as possible on shop@crish.cz.

Item is broken or faulty

- If an item is wrong or faulty, please contact us on shop@crish.cz as soon as possible and no later than the end of the warranty period.
We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.

Exchanging item

- If an item size is fault, please contact us as soon as possible on shop@crish.cz and let us know about the new item you require in the form as follows:

- ARTICLE CODE - ARTICLE NAME - SIZE - QUANTITY

The address for sending your item is: Crish.cz, s.r.o., Kvitkovicka 1386, 763 61 Napajedla, Czech republic.

The originals invoice is necessary to enclose to your garment. Otherwise, such requests will not be accepted.

All items should be unworn and unused, and in its 100% original condition.
We will refund shipping costs if there is a fault with the product. However, we cannot accept responsibility for return or re-shipping costs incurred when returning non-faulty items.
Returning item for any reason (contract withdrawal)

- If you wish to return your item for any reason, please contact us as soon as possible on shop@crish.cz and let us know about the item you would like to return in the form as follows:

- ARTICLE CODE - ARTICLE NAME - SIZE - QUANTITY

All items must be unworn and unused, and in its 100% original condition and should be sent back to our address not later than within next 14 days since delivery. 

The originals invoice is necessary to enclose to your garment. Otherwise, such requests will not be accepted.

The amount of the value of the item will be refunded back to the card (bank account) which was used to purchase the item(s).


5. Privacy

- By submitting information, you consent to CRISH.CZ, s.r.o. the use of such information. All sensitive information including your personal details will be stored in our database and will not be disclosed to any third party. CRISH.CZ, s.r.o. ensure maximum protection of data that has been provided by the customer as well as maximum security measures that prevent unauthorized or accidental access to personal data, as well as preventing other misuse of all sensitive information.

Security of sensitive information in electronic payments

- All payment transactions by credit card are made through paypal. All sensitive information provided is shared with PayPal.

© Copyright CRISH.CZ, s.r.o.

- All text, photos and other data that are available at CRISH.CZ online store are protected by copyright law.
Use to another, especially commercial purpose is strictly prohibited, any other use, including copying without permission is illegal!

- Transfer, copying or reproduction of information / data on any other server, or use of such information / data in means of mass communication, including the Internet, without the prior permission is strictly prohibited.

- Persons and entities violating these rules may be prosecuted!